JOB TITLE: House Manager
REPORTS TO: Audience Services Manager
CLASSIFICATION: Non-Exempt, Union Position (Local B-18 IATSE) Average of 8-24 hours/week
SUPERVISION: Staff Ushers and Volunteers
PAY RATE: $20.31/hr
About the Role
The House Staff team plays a critical public-facing role at Yerba Buena Center for the Arts. This team interacts with a broad range of people during events, including event attendees, YBCA staff and collaborators, venue rental clients, artists, visitors, production crew, and more.
In addition to making all guests feel welcomed and valued, this position is accountable for house management of a broad spectrum of events at YBCA, which involves oversight of staff ushers and volunteers during events, collaboration with artists, staff, clients, and caterers, as well as maintaining knowledge of emergency protocols, life safety best practices and ADA and fire code regulations, providing guests with information about current and upcoming programs, and acting as an ambassador for the YBCA brand. The ideal candidate has demonstrated leadership skills, the ability to work well under pressure, keen observation skills, excellent creative problem solving skills, experience with de-escalation, exceptional communication and interpersonal skills, and a sense of humor.
Benefits include PTO, Holiday Pay according to Collective Bargaining Agreement, Reciprocal Museum Admission, Commuter Benefit, ability to participate in the 403(b) Retirement Plan and access to SF City Option programs.
HOW TO APPLY
Send your resume and a brief paragraph outlining your interest in working for YBCA in the body of an email to firstname.lastname@example.org. Please include “House Manager” in the subject line of your email.
Please, no phone calls or faxes—really. While we love your enthusiasm, due to the volume of applications and our limited resources, we will respond only to applicants we intend to interview. If you receive our automated thank you, we have received your resume and there is no need to follow up.
Principals only. We do not accept resumes from third parties and we will not pay fees to any agency or firm. Any unsolicited resumes received will be considered the property of YBCA and will be processed accordingly.
We wish you the best of luck in your job search!